The services of the Municipality of Groningen will remain available to residents and companies. There are, however, a few adjustments due to the coronavirus.
(Last updated: 13 August 13:51)
Civil Affairs Offices
Only the Civil Affairs offices in Kreupelstraat, Haren and Ten Boer are open by appointment. You can go there for an appointment on Monday to Friday from 09:00 to 17:00. The offices in Hoogkerk and Lewenborg are temporarily closed.
By appointment only
You can make an appointment online for Kreupelstraat and Haren. In urgent cases, you can make an appointment the same day via 14 050. You should also call 14 050 for appointments. If you have health complaints (a cold, cough, fever), we ask you to postpone your appointments with the municipality.
Non-residents Record Database (RNI) registrations
In the case of registrations in the Non-residents Record Database (RNI), groups may not be larger than 5 persons.
Harm Buiterplein Offices
The following applies to all offices on Harm Buiterplein:
- Urgent request not to come!
- Would you still like to drop by? Please consult the page visitor address and opening hours page.
The walk-in consultation hour is cancelled due to the coronavirus outbreak. We can be contacted by telephoning 14 050 during office hours. You can also send your question to firstname.lastname@example.org
Ten Boer neighbourhood office
The Ten Boer neighbourhood office is closed.
See also the page for Visitor address and opening hours.
More spacious layout for goods market
Due to the coronavirus, the goods markets in Groningen will be laid out in a more spacious manner.
- The stalls are further apart than usual.
- Come to the market alone.
- Do not stay too long, in order to minimise crowding.
- Keep at a distance of 1.5 metres.
- Scooters, bicycles and bicycle trailers are not permitted at the market.
- Pay wherever possible by card (pin).
Financial support for entrepreneurs
Various entrepreneurs are experiencing the consequences of the measures relating to the coronavirus. Go to Support for entrepreneurs during the coronavirus.
School transport for special primary education, special education and regular primary education is running again. The transport companies will be providing the school transport in accordance with the guidelines given by the RIVM and the sector association, Royal Dutch Transport (KNV).
What is the transport arrangement?
Your child’s school will be using the ‘normal’ timetable again:
School transport will proceeding according to the same schedule used before the schools closed. This means that your child will be picked up and dropped off according to the existing agreements and schedules.
The school has an adapted timetable:
If your school is teaching on an adapted timetable and/or at different times than usual, then they will inform the transport company of this so that the route plan can be adjusted to ensure that your child is taken to school and brought home on time. Your transporter will contact you to coordinate the new pick-up and drop-off times.
Now that school transport has started up again, you can pass on any necessary changes yourself in the way that you are accustomed to doing. If your child is sick or will temporarily not be travelling with the taxi for any other reason, please inform the transport company yourself. If there are any permanent changes, you must inform the municipality. Please send us an email at email@example.com or use the contact form.
Update on school transport for Secondary (Special) Education
Last week we informed you that the recommencement of school transport for Secondary (Special) Education had been postponed until 8 June. This was because the ministry guidelines on transporting the students were not clear enough.
Recommencement on 8 June
The guidelines for student transport have since been clarified, so your child can now be transported to school starting on 8 June. Wearing a non-medical mask in the taxi is compulsory. This is the same as the Public Transport guidelines for children aged 13 years and over. The taxi driver will be wearing a surgical mask.
If your child has health complaints such as a nose cold, runny nose, sneezing, a sore throat, light cough or a temperature elevated to 38°C, then they cannot be transported. If the driver is doubtful as to whether your child is free of complaints, they will decide whether or not your child can be transported. If your child cannot be transported, the transport provider will contact you.
As parent/carer, you are responsible for ensuring that your child wears a non-medical mask for the journey to and from school. We advise you to purchase a reusable mask. If your child does not wear a mask, they may not be transported, in accordance with the hygiene measures/protocol. You will therefore be responsible for transporting them.
Please let your transporter know by no later than 12:00 noon on 5 June if your child will not be travelling. School transport will recommence according to the same schedule used before the schools closed. This means that children will be picked up and dropped off according to the existing agreements and schedules. If your child has school times that are different to those before 16 March, please inform the transporter.
If you have any questions about the way transport is to be carried out, please contact the transporter. For other questions, please send an e-mail to firstname.lastname@example.org or call 14 050.
From 11 May, children of parents/guardians who work in an essential profession may still use the available emergency care at school or at childcare. If something changes in the pick up and delivery times as a result of the reopening of the schools, please inform the transporter and the municipality as soon as possible. Even if your child no longer uses childcare facility, you must notify the transporter and the municipality of this. Of course you also inform the childcare/school of these changes.
New registrations for emergency care after 11 May:
Children of which (one of) the parents work in an essential profession may use the emergency care at school or at childcare. If these children cannot come to school independently or with the help of their own network, transport is possible.
- You work in a critical or vital profession and know that your school/childcare facility provides emergency childcare. If you normally already use the school transport, please contact your transporter.
- You work in a critical or vital profession and know that your school/childcare facility provides emergency childcare. If you normally do not use school transport, but you need it now? Please send an email to email@example.com with your contact details.
- You work in a crucial or vital profession and you normally do not use childcare and school transport, but you need transport now. If you know that the chosen location is open, please send an e-mail to firstname.lastname@example.org with your contact details.
When is a child not allowed to go to school and use school transport?
Children with complaints should stay at home. Complaints are: coughing and/or sneezing and/or sore throat and/or short of breath and / or fever. Your child can go back to school if he/she has no complaints for at least 24 hours and/or if other family members are no longer short of breath or have a fever for at least 24 hours. You can contact the school to see if online education is an option during this period.
Even if one of your family members or other people with whom you share a household is ill, everyone should stay at home as much as possible. If someone has a fever of more than 38 degrees at home, everyone should stay at home.
Read the current corona measures that apply to sport on sport050.nl.
All performances, shows and concerts scheduled by SPOT Groningen for the period up to 1 September 2020 have been cancelled or postponed. An attempt will be made to find a replacement date for each event. Check SPOT Groningen for more information and the latest updates.
If you need to collect your bike, go to the bicycle depot.